ClockX help center

SmartScreen warns about programs from publishers without a paid code-signing certificate. ClockX is safe — it has been distributed since 2007 without issues.

Fix: In the SmartScreen dialog, click More info → Run anyway.

Alternative: right-click the downloaded .exe → Properties → check Unblock at the bottom → OK, then run the installer.

You can also verify the file independently by uploading it to VirusTotal before running.

ClockX may be running but its window is minimized, off-screen or behind the desktop layer.

1. Check the system tray (bottom-right corner) — right-click the ClockX icon → Show
2. If no tray icon: open Task Manager → check if ClocX.exe is running → if yes, right-click → Bring to front
3. On Windows 11: right-click the clock → uncheck Pin to desktop, then re-enable it
4. If the clock is off-screen: right-click the tray icon → Reset position

ClockX plays alarm sounds through Windows audio. If alarms are silent:

1. Check Windows volume — make sure the system volume is not muted
2. Right-click the clock → Alarm → open the alarm settings — confirm the alarm has a sound file assigned
3. Make sure the alarm time is set correctly (check AM/PM if using 12-hour format)
4. Check that ClockX is still running in the background — it must be running for alarms to fire
5. Try re-assigning the sound file: click the sound field in alarm settings → browse to a .wav file

See the full alarms guide for detailed alarm configuration.

ClockX normally uses very little CPU — a few percent at most. If usage is high:

1. Right-click the clock → Options → Anti-aliasing → set to Off or Method 1 (Method 2 is most CPU-intensive)
2. Reduce the clock size — larger clocks with anti-aliasing require more rendering
3. If you have many alarms configured, review and delete unused ones
4. Try switching to a simpler skin (BMP skins are lighter than PNG)

Right-click the clock → Options → General → enable Auto-load with Windows. Two options are available: current user only, or all users on the machine.

If it was enabled but stopped working: some antivirus software or startup managers remove ClockX from startup. Re-enable it in ClockX Options, then check your antivirus startup settings.

Full instructions in the startup guide.

ClockX reads the system clock and timezone from Windows. If the time is wrong:

1. First check your Windows time is correct: Settings → Time & Language → Date & Time → Sync now
2. If the timezone is wrong: in the same screen, change Time zone
3. For world clock instances showing wrong time: right-click the clock → Options → World Clock → verify the timezone assigned to each instance

See the world clock guide for multi-timezone setup.

Windows updates occasionally reset startup entries or change display scaling. To restore:

1. Open ClockX from Start menu manually
2. Right-click → Options → General → re-enable Auto-load with Windows
3. If the clock appears too large/small after an update: right-click → Options → Size → adjust the zoom level

Some antivirus products flag unsigned executables from independent publishers. ClockX is clean — it's been published since 2007 without malware reports.

To proceed: open your antivirus quarantine, restore ClocX160_x64.exe, and add an exception for the ClockX installation folder (typically C:\Program Files\ClocX). Then run the installer again.

If you want to verify first, upload the file to VirusTotal.